FreemiumWhat is CustomerIQ?
CustomerIQ is an AI-powered platform that collects and analyses customer feedback from a variety of sources, including calls, surveys, tickets, and transcripts. It assists organizations in automatically identifying and quantifying recurring themes within the feedback, allowing teams across sales, support, and engineering to better align on customer needs and prioritize work. CustomerIQ enables businesses to shift from reactive to proactive customer engagement by providing native integrations, AI filters, and automated highlight extraction, as well as accelerating product development and increasing revenue while reducing waste. Businesses may want to use CustomerIQ to make data-driven decisions, increase customer satisfaction, and create better products by leveraging customer insights.
