Mottle: Effortless AI Chatbots

About Mottle

Mottle empowers businesses to offer exceptional customer experiences through AI chatbots. With easy setup, integration with existing data, and multilingual capabilities, it's a valuable tool for streamlining customer support and improving satisfaction.

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What is Mottle?

Mottle is a user-friendly platform that empowers businesses to create AI chatbots customized to their specific needs effortlessly. Similar to friendly digital assistants, these chatbots play a crucial role in connecting with clients and website visitors, providing instant support, responding to questions, and improving user experiences all around.

Key Features:

  • No Code: Mottle provides a no-code solution, that is very simple to use. Because it requires no complicated setup or hosting businesses of all sizes can use it.
  • Easy to Debug: Users can easily track and understand how answers are generated by seeing which documents were used in the chatbot’s responses, enhancing transparency and troubleshooting.
  • Multilingual Support: Mottle ensures that your chatbot caters to a diverse customer base by providing seamless language support and natural language understanding.

Pricing:

Mottle offers a free experimental bot creation option, eliminating code, hosting, or API concerns. For more extensive needs, custom pricing options are available.

 

Frequently Asked Questions (FAQ):

  1. How much does it cost?
    • You can begin for free and upgrade to paid plans when you’re ready.
  2. What can I build with Mottle?
    • Mottle allows you to create various knowledge chatbots, including FAQ bots, customer support bots, topic experts, or even bots that mimic you answering questions from your journal.
  3. What are the conditions of the free account?
    • The free account lets you create a bot with up to 500 snippets, with one snippet approximately equal to 450 OpenAI “tokens” (around 1,800 English characters). Bots unused for seven days will be automatically deleted.
  4. Do I need an OpenAI API Key?
    • No, it’s not required, but you have the option to provide one, and some advanced features may necessitate it.
  5. Will OpenAI see my documents?
    • Yes, OpenAI has access to the documents you upload to Mottle, as their APIs are used to generate bot responses.
  6. What is OpenAI’s data retention policy?
    • As of March 2023, OpenAI won’t use data sent via the API for training and will delete query data after 30 days. Check OpenAI’s website for the latest information.
  7. Should I upload confidential documents to Mottle?
    • You can, but it’s at your own risk. Note that your documents will be stored on Mottle’s servers (Google Cloud & Pinecone) and shared with OpenAI.
  8. Where can I find your documentation?
    • Our documentation is available on our documentation site.
  9. What is a “snippet”?
    • A snippet is a text piece used to train your bot. Currently, a snippet can contain up to 450 OpenAI “tokens,” or approximately 1,800 characters of English text.
  10. Can I delete my bot after testing?
    • Yes, you can choose to delete your bot as needed on the Settings page, automatically creating a new blank bot for you.
  11. When will you add the [x] feature?
    • We are actively working on adding new features to Mottle. If you have a feature request, please submit it [here](link to feature request submission).

 

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