PaidWhat is Snapcall?
SnapCall is a customer engagement tool that integrates video clips and live video calls into existing workflows to increase the efficiency of support teams. It enables customers to quickly share the visual context of their issues via photo or video, allowing support teams to understand and resolve problems more clearly and quickly, thanks to AI-powered video analysis. This tool is especially beneficial for businesses looking to improve customer satisfaction and streamline support processes because it offers a more intuitive and interactive way to address customer inquiries and issues in real-time, potentially increasing CSAT scores and saving time on support interactions.
